CONCIERGE & PROPERTY SERVICES

Complete shoreline stewardship.

Every service below is delivered under the direction of a single dedicated manager assigned to your property, ensuring continuity, accountability, and a standard of care that does not vary from one visit to the next.

MYSTIC HARBOR IN WINTER
A wooden sailing boat under snow on Mystic harbour at first light
01

Estate management

Documented, routine care of the property and its systems, delivered to a schedule built around your home.

  • Scheduled interior and exterior inspections
  • Written condition reports with photographs
  • Mechanical, HVAC, and water system monitoring
  • Preventative maintenance planning
  • Key holding and access control
  • Alarm and camera response
02

Concierge and lifestyle

Day-to-day coordination and personal requests, accommodated with responsiveness and complete discretion.

  • Arrival readiness, provisioning, and household preparation
  • Housekeeping scheduling and supervision
  • Guest arrivals and departure turnover
  • Private chef, catering, and event support
  • Vehicle, vessel, and transportation arrangements
  • Reservations and local introductions
03

Seasonal opening and closing

Comprehensive transitions at both ends of the season, executed to a documented protocol that protects the home through the months it stands empty.

  • Winterization and system shutdown
  • Spring commissioning and deep clean
  • Dock, mooring, and outdoor furniture handling
  • Irrigation, pool, and generator service coordination
  • Pre-arrival readiness inspection
SEASONAL CLOSING / SHUTTERED HOUSE
A shoreline home prepared and secured for the off season
STORM SKY
Storm clouds gathering over the Connecticut shoreline
04

Storm preparation and response

Proactive planning and coordination protect your home before, during, and after the storm. Properties this close to the water demand established pre-storm protocols and a considered response, and we execute both so that severe weather is met with preparation rather than urgency.

  • Pre-storm securing of openings, furnishings, and vessels
  • Generator fueling and readiness verification
  • Continuous updates to you, wherever you are
  • First-light damage assessment with photographs
  • Immediate mitigation and contractor mobilization
  • Insurance documentation support
05

Project and renovation oversight

When improvements are required, we represent your interests on site from planning through completion, aligning scope, schedule, and quality so that decisions remain straightforward and standards are protected at every stage.

  • Contractor vetting, bidding, and reference verification
  • Daily site presence during active work
  • Schedule, change order, and budget tracking
  • Permit and inspection coordination
  • Material and finish delivery management
  • Punch list and final walkthrough

One manager. One point of contact. Every detail managed with precision.